At Stella Trails, we are committed to delivering your orders safely and on time. This Shipping Policy explains how we handle the processing and delivery of your purchases.

Order Processing

All orders are processed within 2–3 business days after confirmation. You will receive an email notification once your order has been shipped.

Delivery Time

Delivery times may vary depending on your location. Most orders are delivered within 7–15 business days. Unexpected delays may occur due to factors outside our control such as customs or courier issues.

Cash on Delivery

We currently accept cash on delivery as the only payment method. Please ensure someone is available at the delivery address to make payment upon arrival of your order.

Tracking

Where available, we will provide tracking details so you can monitor the progress of your delivery.

Damaged or Lost Packages

If your order arrives damaged or does not reach you within the expected timeframe, please contact us immediately at [email protected] so we can assist you with a replacement or resolution.

Contact Us

For any shipping-related questions or assistance, please reach out to us at [email protected].